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Guides for people buying a lift

Everything we get asked often enough to be worth writing down properly: what the law requires, what a shaft has to be, what an AMC should cover, and how to read a lift quotation without taking anyone's word for it. The first guides are being written now.

In progress

What is being written

Four guides, in this order. Each one is the long version of an answer we currently give on the phone. When one is published it will appear here and nowhere else first.

01

The lift licence, start to finish

What the Lifts and Escalators Act 2024 actually requires of an owner in Delhi, Haryana and Uttar Pradesh: which registration comes first, who has to be registered besides you, what the Electrical Inspector checks, and how long each stage really takes.

Written for: anyone about to sign for a lift.

02

How to read a lift quotation

The five lines a quotation should carry, the three costs that are usually left out until the end, and the questions that expose the difference. Includes the wording to ask for in writing before you pay a deposit.

Written for: first-time buyers comparing vendors.

03

Shaft, pit and headroom

What a builder needs to leave, why the pit depth decides the drive type, and what it costs to fix each of these after the slab is cast. With the measurements to take before anybody quotes you.

Written for: owners still building.

04

What an AMC should cover

The difference between a maintenance visit and a comprehensive contract, what is genuinely excluded from both, and how to tell a fair rate from a cheap one that bills for every part.

Written for: RWAs and facility managers.

Until then

The answers already published

None of this is being held back for a guide. Everything we know that helps you buy is already on the site, in the place it belongs.

  • The FAQs answer the questions in the order people ask them, with the numbers attached.
  • The price list publishes every from-price we quote, with no form in the way.
  • How it works sets out the six stages and what you should be holding at the end of each one.
  • The terms describe what our contract commits us to before you ask for a specimen copy.

Ask us directly

If the answer is not here yet

Ask the question and we will answer it, whether or not you buy anything. If it turns out to be a question other people have too, it becomes the next guide on this page.

Send a floor plan, a photograph of the stairwell, or just the question itself.

Send us a floor plan. We will tell you if it is possible, free.

A photo of the stairwell works too. You will get an answer on whether a lift fits, what size, and what it costs, before anyone asks you for anything.

Get an itemised quote