FAQs

Questions with numbers attached

Every answer starts with the fact rather than the sales pitch. Where a figure is involved, you can follow it through to the price list and check it.

Price

What it costs

How much does a home lift cost in Delhi NCR?

A Laurel home lift starts at Rs 8,20,000 for the entry configuration at ground plus one. The statutory licence and the designer cabin are inside that figure. The exact number follows a free site survey, because the building decides the drive type. See the home lift price page.

How much does a passenger lift cost?

A 6 person, 408 kg gearless passenger MRL starts at Rs 7,43,000 at G+1. An 8 person, 544 kg machine with a machine room starts at Rs 8,15,000. Both ladders up to G+3 are published on the price list.

Why does a home lift cost more than a passenger lift that carries more people?

Because you are buying the shaft you do not have to build. A passenger lift assumes a building drawn around a hoistway. A home lift has to go into a house where neither the pit nor the headroom exists, and the drive types that make that possible cost more to build.

Is GST included in the price?

No. Every price on this site is before tax. The price list shows how GST is added and where it sits on the quotation. It appears on its own line, never folded into the headline.

What is not included in the price?

Customer-side civil work: the shaft, the pit, the machine room where one is needed, and the power supply. The one exception is the structure lift, where the steel shaft is ours and inside the price. We give you the drawings and the loads so your contractor can price the civil work properly.

Do you publish prices, or is it quote-on-request?

We publish. Eight configurations across seven lift lines, three floor counts, in one table, with the per-stop figure shown. You can check it against any quotation you are already holding, line for line.

Timing and process

How it runs

How long does lift installation take?

30 days from a site-ready start, written into the contract. Site-ready means the shaft, pit, machine room and power supply are complete and available to us. If your site was ready and we run late, we pay you interest at the rate in the contract.

Is the site survey really free?

Yes, and the drawings are yours to keep. You get exact shaft drawings and the power requirement whether or not you buy from us. If you take them and buy elsewhere, that is a fair outcome and it does happen.

What do I get at handover?

Load test and safety gear test records, the licence and registration papers, the operation and maintenance manual, the warranty document, and the AMC terms. Plus training on site for whoever will use the lift every day.

Do you subcontract the installation?

No. Our technicians are on our own payroll, which is why the people who surveyed your building are the people who hand it over.

The building

Will it fit

My house is already built. Can I still fit a lift?

Usually yes. Three routes exist: a shaft in a stairwell void, a self-supporting steel structure inside the building, or an external structure against the outside wall landing at every floor. What decides it is headroom and pit depth, not budget. Send a photograph of the stairwell and we will tell you free.

There is no shaft at all. What then?

A structure lift. A self-supporting steel shaft carries the lift itself, so the existing building is not asked to do work it was never designed for. It is the only line where the shaft is ours and inside the price.

How much pit and headroom do I need?

It depends on the machine. A hydraulic lift needs as little as 350 mm of pit and 3300 mm of overhead. A passenger MRL needs 1500 mm of pit and 4400 mm of overhead. Every figure is published in the dimension table on each product page.

Does a home lift run on single phase power?

On the standard configuration, yes. Single phase 220 V is the published supply, with a 1.2 kW motor. The survey confirms it for your house.

Safety, law and service

After it is running

Do I need a licence to install a lift in Delhi NCR?

Yes. The Lifts and Escalators Act 2024 requires the owner to register the lift before installation, with private and public premises registered separately, and requires the installing agency and the AMC agency to be registered as well. In Delhi and Haryana a licence from the Electrical Inspector is needed before the lift can be used. Laurel handles registration, inspection and the paperwork, and the cost appears as a visible line on your quotation.

Which standard are Laurel lifts built to?

IS 17900, the current Indian standard for lifts carrying persons and goods. It came into force in 2022 and replaced the older lift standards.

Is the rescue device included?

Yes, on every Laurel lift and inside every published price. The automatic rescue device brings the car to a landing and opens the doors on a power failure. It is mandatory under the Lifts and Escalators Act 2024, so if another vendor has quoted it to you as an optional extra, that tells you something.

What are lift AMC charges?

Semi-comprehensive residential AMC starts at Rs 25,000 per lift per year, with parts billed separately. Comprehensive residential is Rs 46,000. Commercial and RWA rates start at Rs 65,000. The full rate card is on the service and AMC page.

Do you service lifts you did not install?

Yes. Tell us the make, the age, the number of floors and the drive type, and we will send you the AMC charges in writing before any visit rather than after it.

My lift is old. Replace it or modernise it?

Usually modernise. The shaft, the rails and often the motor have years left; the controller, doors and cabin are what have failed. We audit first and give you the findings in writing, including when a full replacement is the honest answer. See modernisation.

Still stuck

Send a photograph of the stairwell

If your question is really "will this work in my building", a photograph answers it faster than any FAQ. Send one on WhatsApp and we will tell you whether a lift fits, what size it needs to be and roughly what it costs, before anybody asks you for anything.

Still have a shaft photograph?

Send it. We will tell you if a lift fits.

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