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Process

Survey to handover, with nothing hidden

One team from survey to handover. The same people you met are the people who sign off the lift.

A Laurel engineer handing over the lift documents to the owners at handover

The six stages

What happens, and what you hold at the end of it

Each stage produces something you can keep: a drawing, a signed quotation, a message, a certificate. If a stage has not produced its document, it has not finished.

01

Site survey and drawings

We measure the shaft, the pit, the headroom and the landing openings, and check the power supply at the board.

You get: shaft drawings and the power requirement, free, and yours to keep whether or not you order.

02

The itemised quotation

Equipment, installation, transport, statutory licence and cabin, each on its own line, with tax shown separately.

You get: a quotation you can check line by line, with the written promise attached.

03

Production and updates

Your order goes into production against the drawings you already hold. Nothing changes without telling you.

You get: a WhatsApp message at each stage, from order confirmed to installation booked.

04

Installation in 30 days

Counted from the day your site is ready, not from the day you paid. Our team installs, we do not sublet it.

You get: the date in the contract, and interest from us if your site was ready and we run late.

05

Testing and handover

Load test and safety gear test, then the statutory inspection and licence, then training on site.

You get: test records, licence and registration papers, the manual, and the warranty.

06

Service

The first year of maintenance sits inside the purchase price. You already paid for it, so we do not call it free.

You get: a scheduled visit plan, then an AMC quoted in writing before year two.

Questions

Before you ask us

Is the site survey really free?

Yes, and the drawings are yours to keep. You get exact shaft drawings and the power requirement whether or not you buy from us.

What documents do I get at handover?

Load test and safety gear test records, the licence and registration papers, the operation and maintenance manual, the warranty document, and the AMC terms.

Start with a free survey

A photo of the stairwell is enough to begin.

Get an itemised quote